Privacy Policy

At Washington Plumbing, we are committed to respecting and protecting the privacy of every individual who visits our website or contacts our local dispatch service. This privacy policy clearly outlines how we handle information for visitors to https://pullman.washingtonplumbing.best/ and callers to our dispatch telephone line at (253) 201-3775.

1. Zero Online Form Data Collection

Our website does not feature online contact forms, lead generation forms, quote calculators, email subscription fields, or unmonitored chat widgets. We do not solicit, harvest, or store personal information through our website. All customer interactions occur exclusively via direct telephone communication when you choose to call our dispatch line.

2. Information We Receive When You Call

When you contact our dispatch team via telephone, we collect only the information necessary to evaluate your plumbing requirements and dispatch technicians to your address. This typically includes:

• Your name and direct contact telephone number
• The physical service address in Pullman, WA or surrounding Whitman County
• Information regarding your plumbing symptoms, fixtures, or emergency situation
• Access instructions (gate codes, landlord/tenant contact details, parking notes)

This information is used strictly to provide service, deliver diagnostics, coordinate billing, and communicate with you directly regarding your appointment.

3. No Sale or Sharing of Personal Data

We do not sell, rent, license, or trade your personal information, phone number, or physical address to third-party marketing companies, advertisers, or lead brokers. Information shared with our dispatch is maintained strictly within our operations to fulfill requested plumbing services.

4. Web Server Logs & Cookies

Our static web hosting server may record basic non-identifiable technical access logs (such as internet protocol addresses, browser types, referring pages, and timestamps) solely to monitor server performance, ensure website security, and prevent denial-of-service abuse. We do not use third-party advertising cookies, cross-site trackers, or behavioral profiling scripts.

5. Third-Party External Links

Our website may contain external links to Google Maps or regional informational resources. We do not control and are not responsible for the privacy practices, content, or cookie policies of third-party external websites. We encourage you to review their respective privacy notices upon leaving our site.

6. Changes to This Privacy Notice

We may periodically update this policy to reflect operational changes or statutory requirements. Any modifications will be posted directly to this page with an updated effective date.

7. Questions or Inquiries

If you have questions regarding our privacy practices or wish to update information provided during a service call, please contact our dispatch team directly: